Here are some tips to help you handle found items.
If you have specific questions please contact firstname.lastname@example.org
Cash should be held for a ‘reasonable’ period of time. If the cash is not claimed after this period, the Client can choose to bank the cash, donate it to charity, or use it to offset the administration costs of handling lost property.
Credit/ debit cards
Check the back of the card for instructions (e.g. NatWest cards state “If found, please return this card to any branch of NatWest”).
If there are no instructions, then the card should be confidentially destroyed.
Contact the owner or confidentially destroy.
Dangerous items weapons / explosives / gas / corrosives / drugs / contraband
Hand in to the police or contact your local police station for them to collect safely.
Driver’s License & ID cards
Driving licenses should be sent untouched to:
For ID cards, contact the relevant institution for their advice.
Medicine / EpiPens
It can be dangerous to bin/flush medication down the toilet as it could be found by children/vulnerable adults.
The medication should be taken to a local pharmacy who will dispose of it safely. Medical equipment and hearing aids can usually be donated to doctor surgeries or pharmacies.
Passports should be cancelled by cutting off the top corner, before being posted to:
Her Majesty’s Passport Office
89 Eccleston Square
Items should be disposed of at the end of each working day.