LOST SOMETHING AT THE FESTIVAL? THESE THINGS HAPPEN WHEN YOU’RE PARTYING HARD IN THE GLORIOUS FIELDS OF LOWTHER DEER PARK FOR THE WEEKEND! BUT NO FRET, YOUR ITEM MAY HAVE BEEN FOUND! SIMPLY COMPLETE THE FORM BELOW WITH AS MUCH INFORMATION AS POSSIBLE, INCLUDING ANY DISTINGUISHING FEATURES THAT WILL IDENTIFY YOU AS THE OWNER, AND NOTLOST CAN SEE IF IT’S BEEN RETRIEVED FROM THE FIELDS.
THE FORM WILL CONNECT YOU DIRECTLY WITH OUR LOST PROPERTY MANAGEMENT SYSTEM, NOTLOST, WHO WILL AIM TO GET BACK TO YOU WITHIN 1 WORKING DAY OF RECEIVING THE LOST ITEMS.
ONCE YOU COMPLETE THE FORM, YOU’LL RECEIVE AN EMAIL RECEIPT AND A UNIQUE REFERENCE NUMBER, PLEASE QUOTE THIS IF NOTLOST CONTACT YOU DIRECTLY ABOUT YOUR ITEM.
WE LOOK FORWARD TO REUNITING YOU WITH YOUR LOST BELONGINGS!
I can't submit a lost report form
Please try using a different browser such as Google Chrome or Mozilla Firefox to submit your lost report if you are experiencing a problem.
When will my enquiry be handled?
NotLost aim to handle all the enquiries submitted for the event within 1 working day of receiving the lost property at our HQ.
The transportation time of the lost property to NotLost HQ can vary. in some cases up to 5-10 working days after the event, responses from our team will follow the arrival of items. If you have submitted an enquiry, don't worry the NotLost team will get back to you.
If recovered by NotLost, how do I get my item back?
NotLost will contact you to verify your item, from there we offer free collection from our HQ and a variety of secure postage options for return.
I have another question regarding my lost item
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