We estimate lost property is costing you over £800 per month in staff wages 

(based on 400 lost items and 400 enquiries)

Visitor attractions

“Since adopting NotLost, we are saving loads of time and staff can focus their attention on other important tasks.”

Jola Lasiewicz

Southbank Centre

The quick and simple way for visitor attractions to manage lost property 

The ease and speed of our lost and found software make it an essential tool for the UK’s top visitor attractions. Automated emails and tailored communications ensure a clear and reassuring visitor journey. Save valuable time for your staff and allow them to focus their attention elsewhere – no more manually logging items and physically searching through piles of lost property. Handle enquiries promptly and accurately, delighting visitors every day in this often-overlooked area.

Shopping Centre - notlost

Key benefits

Ensure an excellent visitor experience 

in an area that can leave a lasting impression

Recoup costs

associated with handling and returning lost property using our invoicing module 

Fast and accurate 

management of enquiries with photos, searching and matching algorithm

Thank you for checking and getting back to me so promptly – I really appreciate it..”

Richard B – Lost Wallet

Thank you very much for the perfect service.

Thomas S – Returned Wallet


Search and compare

using images, suggestions, keywords and catergories

Secure and transparent

platform with full digital audit trail and password protected access

Image recognition software

automatically creates detailed item report

Real-time visibility 

across multiple access points (e.g security, reception)

See the complete overview of our lost and found software platform, and how it can help improve your guest experience and staff efficiency today. 

Digitalise your lost property office

Simple lost item enquiry forms within the platform automatically send confirmation emails and case reference numbers to your visitors
Additionally, we’re able to build a custom online lost report form for visitors to report lost items 24/7
Seamless lost/found comparison – streamline the process and improve efficiency by reducing the number of time-consuming incoming calls and emails

Want to know more? Call 020 8037 3970 or…