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“NotLost has had a huge impact on how we record lost property. It’s easy to use and effective – we have reunited many visitors with their lost items.”

Welcome Team Supervisor, Blenheim Palace

Visitor attractions 

NotLost is the quick and simple way for visitor attractions to manage lost and found 

The ease and speed of our lost and found software makes it an essential must have tool for the UK’s top visitor attractions. Automated emails and tailored communications ensure a clear and reassuring visitor journey. Save valuable time for your staff and allow them to focus their attention elsewhere – no more manually logging items and physically searching through piles of lost property. Handle enquiries promptly and accurately, delighting visitors every day in this often-overlooked area.

 

Shopping Centre - notlost

Key benefits

Ensure an excellent visitor experience 

in an area that can leave a lasting impression

Recoup costs

associated with handling and returning lost property using our invoicing module 

Fast and accurate 

management of enquiries with photos, searching and matching algorithm

Key benefits

NotLost register on smartphone

Quick and simple

Register items in under 10 seconds using image recognition software

Fast and accurate

Manage enquiries with personalised website lost report forms

Customer experience 

Offer an excellent customer service at what is often a distressing time  

“This is a fantastic system and is saving me a great deal of time… for me personally this is an absolute winner.”

Security Manager, Old Royal Naval College

“Since adopting NotLost, we are saving loads of time and staff can focus their attention on other important tasks”

Welcome Team Supervisor, Blenheim Palace

Search and compare

using images, suggestions, keywords and catergories

Secure and transparent

platform with full digital audit trail and password protected access

Image recognition software

automatically creates detailed item report

Real-time visibility 

across multiple access points (e.g security, reception)

Lost-Property-Software-image-1
Lost-Property-Software-image-1

Search and compare

using images, suggestions, keywords and catergories

Secure and transparent

platform with full digital audit trail and password protected access

Image recognition software

automatically creates detailed item report

Real-time visibility 

across multiple access points (e.g security, reception)

Tablet-item-history-v4

Bespoke lost report form

Allow guests to report lost items online 24/7 

Save valuable time

Streamline the process and improve efficiency by reducing the number of time-consuming calls and emails regarding lost and found

Keep customers updated

Simple lost report forms within the platform automatically send confirmation emails and case reference numbers to your guests

NotLost-lost-property-software-Tablet-item-history-v4

Bespoke lost report form

Allow arena attendees to report lost items online 24/7 

Save valuable time

Streamline the process and improve efficiency by reducing the number of time-consuming calls and emails 

Keep attendees updated

Simple lost report forms within the platform automatically send confirmation emails and case reference numbers to your venue guests

Blog

The SSE Arena, Wembley experience busiest year to date in 2018

Over 1000,000 guests welcomed through SSE doors last year  London's SSE arena in Wembley appear to be going from strength to strength with 2018 being their most attended year to date. The SSE welcomed more than 1 Million visitors into the 12,500 capacity stadium last...

Festivals: What get’s lost?

2018 marked a busy summer on the festival circuit for lost property aficionados NotLost. Festival goers throughout the summer we're busy losing cares, worries and figurative marbles in suitable fashion. Sadly, these things may be gone for good. However, personal...

London’s Lost Property: What happens?

Festivals, music venues, public transport and visitor attractions – everywhere you look, the scale of London’s lost property issue is astounding.According to a report in the Sunday Express, adult Londoners lose roughly 1 item per week.A staggering 3000...

The SSE Arena, Wembley experience busiest year to date in 2018

The SSE Arena, Wembley experience busiest year to date in 2018

Over 1000,000 guests welcomed through SSE doors last year  London's SSE arena in Wembley appear to be going from strength to strength with 2018 being their most attended year to date. The SSE welcomed more than 1 Million visitors into the 12,500 capacity stadium last...

Festivals: What get’s lost?

Festivals: What get’s lost?

2018 marked a busy summer on the festival circuit for lost property aficionados NotLost. Festival goers throughout the summer we're busy losing cares, worries and figurative marbles in suitable fashion. Sadly, these things may be gone for good. However, personal...

London’s Lost Property: What happens?

London’s Lost Property: What happens?

Festivals, music venues, public transport and visitor attractions – everywhere you look, the scale of London’s lost property issue is astounding.According to a report in the Sunday Express, adult Londoners lose roughly 1 item per week.A staggering 3000...

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