CLIENT LOGIN

“The NotLost system is very customer friendly and has generated very positive reviews from both my customers and staff.”

Head of Security, UCL 

Universities 

NotLost is the quick and simple way for universities to manage their lost and found

The simplicity and security of our lost and found software makes it a must have tool for universities. Improve security and estates efficiency by saving valuable staff time – no more manually logging items and physically searching through piles of university lost property. Handle student enquiries promptly and accurately, whilst increasing student satisfaction. 

 

university-notlost-lost-and-found-software-iphone

Key benefits

Quick and simple

Register items using image recognition software in under 10 seconds

Fast and accurate

Manage enquiries efficiently using photos, searching and matching algorithm across multiple buildings/sites

Delight students and visitors

Offer an excellent service during what is often a distressing time

Key benefits

university-NotLost-register-smartphone-lost-and-found

Quick and simple

Register items in under 10 seconds using image recognition software

Fast and accurate

Manage enquiries with personalised website lost report forms

Customer experience 

Offer an excellent customer service at what is often a distressing time  

“The quickest service I’ve ever had with lost property”

Student, UCL 

“The system is helping us return more items to students, faster. The ability for them to report items lost online has been a hugely beneficial feature.”

Security Projects Manager, UCL 

Ensure compliance

around handling customer data and items that contain personal data

Bespoke reports

to help with auditing and to ensure transparency across the university

Secure and transparent

platform with full digital audit trail and password protected access

university-Lost-and-found-Software-image-1
university-Lost-and-found-Software-image-1

Respond rapidly

Answer visitor enquiries efficiently with complete visibility over all lost and found items

Recover costs

Recoup costs of postage and handling fees using our Customer Invoicing Service

Ensure compliance

Handle customer data and found items that contain personal data compliantly

university-notlost-Tablet-item-history-v4

Bespoke lost report form

Allow guests to report lost items online 24/7 

Save valuable time

Streamline the process and improve efficiency by reducing the number of time-consuming calls and emails 

Keep customers updated

Simple lost report forms within the platform automatically send confirmation emails and case reference numbers to your guests

university-notlost-Tablet-item-history-v4

Bespoke lost report form

Allow arena attendees to report lost items online 24/7 

Save valuable time

Streamline the process and improve efficiency by reducing the number of time-consuming calls and emails 

Keep attendees updated

Simple lost report forms within the platform automatically send confirmation emails and case reference numbers to your venue guests

Blog

How Technology is Improving University Security (Part 2)

How Technology is Improving University Security (Part 2)

Welcome back to our university case study, where we're looking into how technology is improving university safety. If you missed part one check that out here. Now, lets pick up where we left off, by looking at what technology is out there to help students, parents and...

Want to know more? Call 020 8037 3970 or…