£100 would be an accurate price for what it costs TFL to return each item.

(Lost Property Office Manager – Transport for London)
Source – The Guardian


“This is a fantastic system and is saving me a great deal of time… for me personally this is an absolute winner.”

Security Manager, Old Royal Naval College

The quick and simple way for transport to manage lost property 

The simplicity and security of our lost and found software make it an essential tool for transport companies. Improve security, passenger experience and save valuable staff time – no more manually logging items and physically searching through piles of lost property. Handle enquiries promptly and accurately, delighting passengers and ensuring GDPR compliance

Shopping Centre - notlost

Key benefits

Quick and simple

to register items using image recognition software

Fast and accurate

management of enquiries with custom-built website lost report forms

Delight your passengers

by offering an excellent service at what is often a distressing time

Thank you for checking and getting back to me so promptly – I really appreciate it..”

Richard B – Lost Wallet

Thank you very much for the perfect service.

Thomas S – Returned Wallet


Improve sustainability

by sending all unclaimed items to NotLost for ethical recycling

Secure and transparent

platform with full digital audit trail and password protected access

Ensure compliance

around handling passenger data and items that contain personal information

Improve sustainability

by using NotLost to ethically recycle all unclaimed items

See the complete overview of the NotLost platform, and how it can help improve your customer experience and staff efficiency today. 

Digitalise your lost property office

Simple lost report form within the platform will send a confirmation email and case reference number, to your students

Additionally, we can integrate a bespoke lost report form into your website or ours

Streamline the process and save on staff time by reducing the number of time-consuming incoming calls and emails


Want to know more? Call 020 8037 3970 or…