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“It’s easy to use, modern and convenient.”

Customer Service Supervisor, Oxford Bus Company 

Transport 

NotLost is the quick and simple way for transport companies to manage lost and found 

The simplicity and security of our lost and found software make it an essential tool for transport companies. Improve security, passenger experience and save valuable staff time – no more manually logging items and physically searching through piles of lost property. Handle lost property enquiries promptly and accurately to ensure positive passenger experience. 

Shopping Centre - notlost

Key benefits

Quick and simple

to register items using image recognition software

Fast and accurate

management of enquiries with custom-built website lost report forms 

Delight your passengers

by offering an excellent service at what is often a distressing time 

Key benefits

NotLost register on smartphone

Quick and simple

Register items in under 10 seconds using image recognition software

Fast and accurate

Manage enquiries with personalised website lost report forms

Customer experience 

Offer an excellent customer service at what is often a distressing time  

“NotLost simplifies the job and frees up our colleagues to get on with value-adding work”

Head of Customer Experience, Oxford Bus Company

“Someone was enquiring about an item and we were able to send over a photo straight away – they were really impressed!”

Customer Service Supervisor, Oxford Bus Company 

Improve sustainability

by sending all unclaimed items to NotLost for ethical recycling

Secure and transparent

platform with full digital audit trail and password protected access

Ensure compliance

around handling passenger data and items that contain personal information

Lost-Property-Software-image-1
Lost-Property-Software-image-1

Improve sustainability

by sending all unclaimed items to NotLost for ethical recycling

Secure and transparent

platform with full digital audit trail and password protected access

Ensure compliance

around handling passenger data and items that contain personal information

Tablet-item-history-v4

Bespoke lost report form

Allow guests to report lost items online 24/7 

Save valuable time

Streamline the process and improve efficiency by reducing the number of time-consuming calls and emails 

Keep customers updated

Simple lost report forms within the platform automatically send confirmation emails and case reference numbers to your guests

Tablet-item-history-v4

Bespoke lost report form

Allow guests to report lost items online 24/7 

Save valuable time

Streamline the process and improve efficiency by reducing the number of time-consuming calls and emails 

Keep customers updated

Simple lost report forms within the platform automatically send confirmation emails and case reference numbers to your guests

Blog

A handy guide on how to secure money from old Oyster cards

A handy guide on how to secure money from old Oyster cards

Recently, a BBC News article highlighted the shocking fact that 66 million inactive Oyster cards are estimated to amounted to a wealth of around £400 million. The article, found here, delves into the idea that these 66 million Oysters have not been used in at least...

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