“NotLost offers us a modern solution to managing lost property. It’s simple to implement, easy to use and saves significant time and hassle for our team.”

Sales and Customer Services Manager, Alton Towers

Theme parks 

NotLost is the quick and simple way for theme parks to manage lost and found 

For those working at theme parks, large volumes of lost property and affiliated enquiries are a familiar sight. NotLost empowers organisations to modernise their lost property process, shredding the time it takes to find and return items by up to 80%. Free up time for your staff and allow them to focus on other value adding work, whilst at the same time delivering a memorable customer experience. 


Key benefits

Save time

Reduce the time spent managing lost property by up to 80%

Reduce hassle  

Automate the lost and found process using state-of-the-art software 

Improve customer experience 

Respond to enquiries promptly and return more items of lost property 

NotLost are proud to be BALPPA preferred suppliers

Key benefits

NotLost register on smartphone

Quick and simple

Register items in under 10 seconds using image recognition software

Fast and accurate

Manage enquiries with personalised website lost report forms

Customer experience 

Offer an excellent customer service at what is often a distressing time  

“The uploading side of things is brilliant. Literally just take a photo and writing down where it’s found. And then it’s done – it takes less than a minute” 

Assistant Customer Services Manager, Alton Towers Theme Park 

“We’ve had quite a few emails from people post-visit saying ‘thank you for finding it so quickly’ and ‘it’s been so efficient'”

Assistant Customer Services Manager, Alton Towers Theme Park 

How does NotLost work?

Discover our theme park case studies 

Want to know more? Call 020 8037 3970 or…