CLIENT LOGIN

“NotLost offers us a modern solution to managing lost property. It’s simple to implement, easy to use and saves significant time and hassle for our team.”

Sales and Customer Services Manager, Alton Towers

Theme parks 

NotLost is the quick and simple way to manage your theme park’s lost and found 

The simplicity and security of our lost property software makes NotLost a must have tool for managing theme park’s lost and found. Improve security and efficiency by saving valuable staff time – no more manually logging items and physically searching through piles of lost property. Handle enquiries promptly and accurately whilst ensuring GDPR compliance and delighting your visitors. 

notlost-theme-park-register-items

Key benefits

Register items in under 10 seconds

Use image recognition software during your event – optional 

Respond to enquiries 

Manage enquiries with detailed searching and bespoke online lost report forms 

Return items

Offer consumers efficient Customer Invoicing Service and recoup postage/admin costs

Key benefits

NotLost register on smartphone

Quick and simple

Register items in under 10 seconds using image recognition software

Fast and accurate

Manage enquiries with personalised website lost report forms

Customer experience 

Offer an excellent customer service at what is often a distressing time  

“The uploading side of things is brilliant. Literally just take a photo and writing down where it’s found. And then it’s done – it takes less than a minute” 

Assistant Customer Services Manager, Alton Towers Theme Park 

“We’ve had quite a few emails from people post-visit saying ‘thank you for finding it so quickly’ and ‘it’s been so efficient'”

Assistant Customer Services Manager, Alton Towers Theme Park 

Delight your guests

Offer an excellent service at what is often a distressing time

Ensure compliance

Handle customer data and items that contain personal data compliantly 

Bespoke reports

Used to help auditing and ensure transparency across the theme park

theme-park-Lost-Property-Software-image-1
NotLost-Lost-Property-Software-laptop-image-1

Respond rapidly

Answer visitor enquiries efficiently with complete visibility over all lost and found items

Recover costs

Recoup costs of postage and handling fees using our Customer Invoicing Service

Ensure compliance

Handle customer data and found items that contain personal data compliantly

lost-property-notlost-Tablet-item-history-v4

Save valuable time

Streamline the process and improve efficiency by reducing the number of time-consuming calls and emails 

Keep customers updated

Simple lost report forms within the platform automatically send confirmation emails and case reference numbers to your guests

NotLost-lost-property-software-Tablet-item-history-v4

Bespoke lost report form

Allow arena attendees to report lost items online 24/7 

Save valuable time

Streamline the process and improve efficiency by reducing the number of time-consuming calls and emails 

Keep attendees updated

Simple lost report forms within the platform automatically send confirmation emails and case reference numbers to your venue guests

Want to know more? Call 020 8037 3970 or…