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“NotLost offers us a modern and mobile system to register lost property and to handle customer enquiries. It’s easy to use and saves time and hassle for our staff.”

Operations Manager, Westfield Stratford City 

Shopping centres

NotLost is the quick and simple way to manage your shopping centre lost and found 

Managing lost property is an everyday occurrence for those working in shopping centres. NotLost empowers organisations to modernise their lost property process, shredding the time it takes to find and return items by up to 80%. Free up time for your staff and allow them to focus on other value adding work, whilst at the same time delivering a memorable customer experience. 

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Key benefits

Quick and simple

Register items using image recognition software in under 10 seconds

Fast and accurate

Manage enquiries efficiently using photos, searching and easy lost/found matching

Excellent customer service

Offer a memorable service at what is often a distressing time

Key benefits

NotLost register on smartphone

Quick and simple

Register items in under 10 seconds using image recognition software

Fast and accurate

Manage enquiries with personalised website lost report forms

Customer experience 

Offer an excellent customer service at what is often a distressing time  

“The software is really improving customer experience and also provides visibility for management.”

Business Manager, Westfield London

“This is probably one of the best processes I’ve ever seen with regards to lost property”

Guest, Westfield London 

Save valuable time

Enable your front line staff to focus on other value adding work 

Lost report forms

Allow customers to report lost items online 24/7

Secure and transparent

Full digital audit trail and password protected access

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Lost-Property-Software-image-1

Compliance and best practice

Handle customer data and data-sensitive items compliantly

Website lost report forms

feed directly into the platform and allow customers to report items 24/7

Secure and transparent

platform with full digital audit trail and password protected access

Blog

A handy guide on how to secure money from old Oyster cards

A handy guide on how to secure money from old Oyster cards

Recently, a BBC News article highlighted the shocking fact that 66 million inactive Oyster cards are estimated to amounted to a wealth of around £400 million. The article, found here, delves into the idea that these 66 million Oysters have not been used in at least...

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