CLIENT LOGIN

“The system has proved invaluable for us in term of reducing the staff time and angst that was absorbed in managing lost property.”

Senior Head Housekeeper, Alton Towers Hotels 

Hotels 

Transform your lost and found process with NotLost 

For staff working in the hotel industry, large volumes of lost property and affiliated enquiries are a familiar sight. NotLost empowers organisations to modernise their lost property process, shredding the time it takes to find and return items by up to 80%. Free up time for your staff and allow them to focus on other value adding work, whilst at the same time delivering a memorable guest experience. 

notlost-lost-property-hotel

Key benefits

Ensure an excellent guest experience 

Return more lost items and leave a lasting, positive impression

Simple, intuitive platform 

Register items in under 10 seconds, using image recognition software 

Recoup costs

Use our Customer Invoicing Service to easily recover the costs associated with handling and returning lost property 

Key benefits

Shopping Centre - notlost

Ensure an excellent guest experience 

Return more lost items and leave a lasting, positive impression

Simple, intuitive platform 

Any staff member can quickly learn how to manage your lost property

Recoup costs

Costs associated with handling and returning hotel lost and found can be recouped with Customer Invoicing Service 

“Compared to the old system, it’s so much quicker. Being able to take pictures, check the item, altering the odd few words on the system and it’s done”

Senior Head Housekeeper, Alton Hotels 

“Using the system was really straight forward and I was able to pick it up straight away. So yeah really good  – 9/10 for the NotLost service!”

Housekeeping Administrator, Alton Hotels 

Search and compare

Search platform with keywords, room numbers, images and suggestions 

Secure and transparent

Platform offers full digital audit trail and password protected access

Real-time visibility 

Across multiple access points (e.g security, concierge, house-keeping)

hotel-Lost-Property-Software-image-1
Lost-Property-Software-image-1

Image recognition software

Automatically creates detailed item report

Search and compare

Search platform with keywords, room numbers, images and suggestions 

Secure and transparent

Platform offers full digital audit trail and password protected access

Real-time visibility 

Across multiple access points (e.g security, concierge, house-keeping)

Blog

A handy guide on how to secure money from old Oyster cards

A handy guide on how to secure money from old Oyster cards

Recently, a BBC News article highlighted the shocking fact that 66 million inactive Oyster cards are estimated to amounted to a wealth of around £400 million. The article, found here, delves into the idea that these 66 million Oysters have not been used in at least...

Want to know more? Call 020 8037 3970 or…