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“NotLost offered a bespoke solution for our major festivals that delivered a slick operation and first-class visitor experience. We would highly recommend them for any live event.”

Event Manager, AEG Presents UK 

Festivals 

NotLost is the quick and simple way to manage festival lost property

The versatility and simplicity of our lost and found solution makes it an essential tool for festivals and live events. Improve operational efficiency by saving valuable staff time – no more manually logging items and physically searching through piles of festival lost property. We can handle customer enquiries promptly and accurately, ensuring an excellent experience for festival-goers.

notlost-platform-festival-lost-property

Key benefits

Register items in under 10 seconds

Use image recognition software during your event – optional 

Eliminate the distraction

Send all items to NotLost post-event to be sustainably disposed of 

Delight your festival-goers

NotLost handle every enquiry within 1 working day 

Key benefits

NotLost register on smartphone

Quick and simple

Register items in under 10 seconds using image recognition software

Fast and accurate

Manage enquiries with personalised website lost report forms

Customer experience 

Offer an excellent customer service at what is often a distressing time  

“Huge thanks to the kind soul who found my iPhone and to the NotLost team for reuniting me within a week of the event. Really simple and straightforward process!”

Tom – Returned iPhone – El Dorado 

“Really impressed. Nice people to deal with and fantastic service. Cheers guys… saved me £400”

Pete – Returned Bag – Gottwood Festival 

How it works

Festival lost property During event

Register

Register lost property from any mobile device in under 10 seconds

Image recognition software provides item details, date, time and finder

NotLost typically reduces the time spent registering items by 80%

Simple lost report form automatically sends confirmation email and case reference number to your customers

Festival-lost-property-return

Respond

Quickly respond to festival go-ers enquiries using images and smart-searching

Post-festival, send all items to NotLost who will securely store them

NotLost will respond accurately to all enquiries within 24 hours

Bespoke form allows customers to easily report lost items 24/7

Festival-lost-property-return-recycle

Return 

Give customers choice – return items via post, courier or free collection from London

NotLost will ethically recycle unclaimed items – low value items (e.g. clothing) are donated to charity

Data sensitive items are compliantly wiped + destroyed

Blog

UK Festivals Review – July 2019

NotLost's UK festival review for July 2019, welcome back! This month we've worked with some fantastic events and wanted to share some of the highlights from the weekends of July, of which there were many! With a combined 24 - event days to review for the month there...

read more

UK Festivals Review – June 2019

From All Points East to Gottwood, NotLost partnered with a number of landmark UK festivals in the month of June. In this post, we take a look back and provide our UK festivals review for the start of the summer season. Beginning with this blog, we'll be providing an...

read more

Festivals: What get’s lost?

2018 marked a busy summer on the festival circuit for lost property aficionados NotLost. Festival goers throughout the summer we're busy losing cares, worries and figurative marbles in suitable fashion. Sadly, these things may be gone for good. However, personal...

read more
UK Festivals Review – July 2019

UK Festivals Review – July 2019

NotLost's UK festival review for July 2019, welcome back! This month we've worked with some fantastic events and wanted to share some of the highlights from the weekends of July, of which there were many! With a combined 24 - event days to review for the month there...

UK Festivals Review – June 2019

UK Festivals Review – June 2019

From All Points East to Gottwood, NotLost partnered with a number of landmark UK festivals in the month of June. In this post, we take a look back and provide our UK festivals review for the start of the summer season. Beginning with this blog, we'll be providing an...

Festivals: What get’s lost?

Festivals: What get’s lost?

2018 marked a busy summer on the festival circuit for lost property aficionados NotLost. Festival goers throughout the summer we're busy losing cares, worries and figurative marbles in suitable fashion. Sadly, these things may be gone for good. However, personal...

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