We estimate lost property is costing   you 400 staff hours ~ £6,000 p/a

  (based on 3,000 lost items and 1,500 enquiries)


“NotLost has helped us improve the way we handle our lost property,
making the process much smoother and quicker for our team.”

Customer Service Manager, The O2

The quick and simple way for arenas to manage lost property 

The versatility and simplicity of our lost property platform makes it an essential tool for arenas. Improve operational efficiency by saving valuable staff time – no more manually logging items and physically searching through piles of lost property. Handle customer enquiries promptly and accurately, ensuring an excellent visitor experience

Shopping Centre - notlost

Key benefits

Quick and simple

to register items using image recognition software

Fast and accurate

management of enquiries with custom-built website lost report forms

Delight your visitors

by offering an excellent service at what is often a distressing time

Thank you for checking and getting back to me so promptly – I really appreciate it..”

Richard B – Lost Wallet

Thank you very much for the perfect service.

Thomas S – Returned Wallet


Respond rapidly

to visitor enquiries with complete visibility over all items

Recover costs

including postage and handling fees using our Customer Invoicing Service

Ensure compliance

around handling customer data and items that contain personal data

Improve sustainability

by sending all unclaimed items to NotLost for ethical recycling

See the complete overview of the NotLost platform, and how it can help improve your visitor experience and staff efficiency today. 

Digitalise your lost property office

Simple lost report form within the platform will send a confirmation email and case reference number to your customers

Additionally, we can integrate a bespoke lost report form into your website or ours

Streamline the process and save on staff time by reducing the number of time-consuming incoming calls and emails


Want to know more? Call 020 8037 3970 or…