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“NotLost as helped us improve the way we handle our lost property, making the process much smoother and quicker for our team.”

Customer Services Manager, The O2 

Arenas  

NotLost is the quick and simple way for arenas to manage lost and found 

Managing lost and found for arenas can be a hassle. However, the versatility and simplicity of our lost and found software solution makes it an essential tool for arenas and stadiums. Improve operational efficiency by saving valuable staff time. Finally, no more manually logging items and physically searching through piles of lost property at the end of the show. Handle customer enquiries promptly and accurately whilst ensuring an excellent visitor experience. 

NotLost register on smartphone

Key benefits

Quick and simple

Register items in under 10 seconds using image recognition software

Fast and accurate

Manage enquiries with personalised website lost report forms

Customer experience 

Offer an excellent customer service at what is often a distressing time  

Key benefits

NotLost register on smartphone

Quick and simple

Register items in under 10 seconds using image recognition software

Fast and accurate

Manage enquiries with personalised website lost report forms

Customer experience 

Offer an excellent customer service at what is often a distressing time  

“The search functionality and the ability to check what items have been handed in by picture has been incredibly beneficial to our guests”

Customer Services Manager, The O2

“Their responsive team is a large part of what made this service work for us.”

Customer Services Manager, The O2 

Respond rapidly

Answer visitor enquiries efficiently with complete visibility over all lost and found items

Recover costs

Recoup costs of postage and handling fees using our Customer Invoicing Service

Ensure compliance

Handle customer data and found items that contain personal data compliantly

NotLost-Lost-Property-Software-laptop-image-1
NotLost-Lost-Property-Software-laptop-image-1

Respond rapidly

Answer visitor enquiries efficiently with complete visibility over all lost and found items

Recover costs

Recoup costs of postage and handling fees using our Customer Invoicing Service

Ensure compliance

Handle customer data and found items that contain personal data compliantly

NotLost-lost-property-software-Tablet-item-history-v4

Bespoke lost report form

Allow arena attendees to report lost items online 24/7 

Save valuable time

Streamline the process and improve efficiency by reducing the number of time-consuming calls and emails 

Keep attendees updated

Simple lost report forms within the platform automatically send confirmation emails and case reference numbers to your venue guests

NotLost-lost-property-software-Tablet-item-history-v4

Bespoke lost report form

Allow arena attendees to report lost items online 24/7 

Save valuable time

Streamline the process and improve efficiency by reducing the number of time-consuming calls and emails 

Keep attendees updated

Simple lost report forms within the platform automatically send confirmation emails and case reference numbers to your venue guests

Blog

Festivals: What get’s lost?

2018 marked a busy summer on the festival circuit for lost property aficionados NotLost. Festival goers throughout the summer we're busy losing cares, worries and figurative marbles in suitable fashion. Sadly, these things may be gone for good. However, personal...

read more

London’s Lost Property: What happens?

Festivals, music venues, public transport and visitor attractions – everywhere you look, the scale of London’s lost property issue is astounding.According to a report in the Sunday Express, adult Londoners lose roughly 1 item per week.A staggering 3000...

read more
The SSE Arena, Wembley experience busiest year to date in 2018

The SSE Arena, Wembley experience busiest year to date in 2018

Over 1000,000 guests welcomed through SSE doors last year  London's SSE arena in Wembley appear to be going from strength to strength with 2018 being their most attended year to date. The SSE welcomed more than 1 Million visitors into the 12,500 capacity stadium last...

Festivals: What get’s lost?

Festivals: What get’s lost?

2018 marked a busy summer on the festival circuit for lost property aficionados NotLost. Festival goers throughout the summer we're busy losing cares, worries and figurative marbles in suitable fashion. Sadly, these things may be gone for good. However, personal...

London’s Lost Property: What happens?

London’s Lost Property: What happens?

Festivals, music venues, public transport and visitor attractions – everywhere you look, the scale of London’s lost property issue is astounding.According to a report in the Sunday Express, adult Londoners lose roughly 1 item per week.A staggering 3000...

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