How it Works

“This is a fantastic system and is saving me a great deal of time… for me personally this is an absolute winner.”

Security Manager, Old Royal Naval College

See why the UK’s best venues and attractions choose NotLost as their lost and found software

Quick Upload

  • Register items in a matter of seconds.                                                              
  • It is the fastest lost and found registration software in the world.                                                       
  • Take a picture, and NotLost will create a full item report for you.
Notlost-quick-upload-mobile view

Quick Upload

  • Register items in a matter of seconds.                          
  • It is the fastest lost and found registration software in the world.                                                       
  • Take a picture, and NotLost will create a full item report for you.
Image upload step 2
Image upload step 3
Not-Lost-Image-upload1

Search

  • Handle enquiries in less than 40 seconds.                                                    
  • Search through all your lost and found items using keywords and date ranges.                                                                
  • Having pictures of everything makes it easy to identify each item.
Search image 1
Search image 1

Search

  • Handle enquiries in less than 40 seconds.                 
  • Search through all your lost and found items using keywords and date ranges.                                
  • Having pictures of everything makes it easy to identify each item.

Return

  • Capture customers details when returning items.                                                                                        
  • Have a full history of every time you have handled.                                          
  • Send out automated emails containing collection instructions or just say thanks.

Return tablet v2

Return

  • Capture customers details when returning items.    
  • Have a full history of every time you have handled.                                                                                
  • Send out automated emails containing collection instructions or just say thanks.

Return tablet v2

Report Lost

  • Take inbound enquiries and send automatic confirmation emails to your customer.                                              
  • Branded lost reporting form for your website that links directly into the NotLost system.                            
  • You control the lost form look, by integrating into our lost form API
Lost reporting v1
Lost reporting v1

Report Lost

  • Take inbound enquiries and send automatic confirmation emails to your customer.                          
  • Branded lost reporting form for your website that links directly into the NotLost system.                            
  • You control the lost form look, by integrating into our lost form API

Register

Log found items fast and efficiently

Image snapshot icon Image Recognition
Powerful software that identifies items
Data processing icon Intelligent data process
We process the item data to increase the chance of finding a match
Feedback icon Constantly improving
We listen to feedback from our customers to improve the product every day

Return

Lost items returned, swiftly

Search document icon Search
Items are fully searchable by category and date
Matching pairs icon Matching Engine
Compare and efficiently identify matching items to guest claims
Updating icon Digital Record of Return
View and search all items returned to customers

Recycle

Taking care of property lost

Recycle icon Recycle
We offer various recycling options
Heart icon Charity
We facilitate donation of items through our preferred charity partner
Recycling bin icon Ethical Disposal
We can dispose of data sensitive items with full compliance