About us

“NotLost were amazing in helping us to get all our lost property back to our customers. Usually this is a painstaking process, but it was all sorted quickly and efficiently. I would definitely recommend them for your festival!”

Owner and Director, Eastern Electrics

NotLost began in 2015. Since then our team has worked steadily to create the world’s premium lost and found software for business. Our partners are some of the most recognisable brands in the UK. From visitor attractions and hotels to universities and transport. We know what it takes to make their lost property office a simple and effective operation.

Based in London, our company focuses on delivering a solution that addresses a big challenge.

We are passionate about returning more items of lost property to their rightful owners. It is our belief that we can have a positive impact on our partners, communities, environment and the individuals around us.

Lost MacBook and missing iPhone
Lost MacBook and missing iPhone

Our lost and found software platform allows venues and organisations to quickly register found items and handle customer enquiries.
The team works continuously to optimise and add new features as we learn more from our customers.

The removal services we offer help alleviate some of the hassle associated with handling lost property. It’s our promise that all items are responsibly sorted through charity partners, recycling, ethical disposal or resale.

Meet the team

Alex Horne co-founder and chairman of NotLost

Alex Horne

Co-Founder & Chairman

Sam Nash Co-Founder & Head of Operations of NotLost

Sam Nash

Co-Founder & Head of Operations

Russ Oliver Co-Founder NotLost

Russ Oliver


Anna Norris Head of Finance & Administration of NotLost

Anna Norris

Head of Finance & Administration

Rory Cole Business Dev Exec of NotLost

Rory Cole

Head of Business Development

Nik Hole Advisor NotLost

Nik Hole


Rob Ray Co-Founder of NotLost

Joe Balacky

Business Dev Exec

Henry Prior - Operations Executive NotLost

Henry Prior

Operations Exec